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TMI Global has developed a quality management system, and the associated procedures and work instructions, to be
compliant to the ISO 9001:2000 standard. TMI's quality management system is based upon the eight quality
management principles:
- Customer Focus: We depend on our customers and therefore should understand current and future customer
needs; to meet customer requirements and strive to exceed customer expectations.
- Leadership: Leaders establish unity of purpose and direction of our organization. They create and maintain
the internal environment in which people can become fully involved in achieving the organization's objectives.
- Involvement of people: People at all levels are the essence of our organization and their full involvement
enables their abilities to be used for the organization's benefit.
- Process approach: A desired result is achieved more efficiently when activities and related resources are
managed as a process.
- System approach to management: Identifying, understanding and managing interrelated processes as a system
contributes to our organization's effectiveness and efficiency in achieving its objectives.
- Continual Improvement: Continual improvement on our organization's overall performance is a permanent
objective of the organization.
- Factual Approach To Decision Making: Effective decisions are based on the analysis of data and information.
- Mutually beneficial supplier relationships: Our organization and its suppliers are interdependent and a
mutually beneficial relationship enhances the ability of both to create value.
At TMI Global, we believe in adhering to the guidelines set forth in the ISO 9001-2000 standard, and will follow a path of continual improvement.
Give us the opportunity to show you why TMI Global is your Technology Marketplace.
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